Voice Sonic Labs - Code of Ethics
Our purpose
Voice Sonic Labs exists to help creators and enterprises make content accessible across languages without compromising trust, rights, or safety. We build localisation technology that respects people, protects intellectual property, and supports responsible use at scale.
Who does this apply to
This Code of Ethics applies to Voice Sonic Labs team members, contractors, partners, and users of our products, services, and APIs. It complements our Terms of Service and Privacy Policy.
1) Consent and rights come first
No consent, no clone. We allow voice cloning or likeness-based use only when the customer has explicit permission from the person being represented or clear legal rights to use that voice or performance.
Respect performers and creators. We do not support unauthorised replication of actors, celebrities, public figures, or any individual's voice or identity.
IP matters. Customers must own or be licensed to use any scripts, audio, video, music, and source content they upload.
2) No deception, fraud, or impersonation
We prohibit the use of VSL to mislead people or cause harm, including: scams, fraud, phishing, or social engineering; impersonation designed to deceive (financial, personal, professional, or political); harassment, threats, hate, or exploitation; misinformation tactics where a synthetic voice is used to create false "proof" or false attribution.
3) Transparency and disclosure
Be honest about synthetic media. When content is AI-dubbed, AI-voiced, or lip-synced, we encourage clear disclosure where reasonable and appropriate for the audience and context.
No "fake endorsements." You must not present synthetic voices or performances as real approvals, statements, or endorsements from someone who did not authorise it.
4) Privacy by design
We aim to collect and process only what is needed to deliver the service. We treat voice and video inputs as sensitive data, apply access controls, and limit internal access to a need-to-know basis. We support responsible retention and deletion practices, aligned with our Privacy Policy and customer agreements.
5) Security and content protection
We implement security controls intended to protect customer content from unauthorised access, misuse, or distribution. We continuously improve our security posture, including vendor and sub-processor governance, to meet enterprise expectations for content protection.
6) Human oversight and quality
We design workflows that support review, QA, approvals, and controlled releases. We aim to preserve meaning, tone, and intent across languages and avoid culturally insensitive or harmful localisation choices.
7) Fairness, inclusion, and accessibility
We work to reduce bias and harmful stereotyping in voices and outputs. We support accessibility goals by helping content reach audiences across languages, abilities, and regions.
8) Accountability and enforcement
We may restrict, suspend, or terminate access for violations of this Code, our Terms, or applicable law. We investigate credible reports of misuse and act quickly where risk is high. We continually improve our safeguards as new threats, regulations, and best practices emerge.
9) How to report concerns
If you believe VSL is being used to impersonate someone, violate rights, or cause harm, contact us via our website Contact page or via support@vslglobal.ai with: links or samples of the content; the relevant account or project info (if known); why you believe it violates consent, rights, or safety.